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Post by Rana on Jan 13, 2016 8:30:11 GMT -5
Hi,
I'm wondering how long after contacting the town of an ancestor's birth it has been taking people to get the certified birth certificate in the mail here in the US. I contacted the village in Luxembourg where my ancestor was born many months ago and have heard nothing. Is it better to go through contacting the National Archives? Thx
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Post by moike92 on Jan 14, 2016 4:52:22 GMT -5
I never used the archives. I always contacted the communes of the towns/villages of birth, death, or marriage. If it's been many months then something is wrong. They either missed your email or someone decided not to reply. If I were you I would try emailing again and wait about a week. If you still get no response then maybe try calling a number if one is provided. As far as how long it takes, I usually got an email either the next day or within a few days. Once they find the certificate (which usually they found mine the same day they emailed me) and then mail it to you, it should take about a week. Every certificate I requested was delivered to me within 5-10 days. www.facebook.com/groups/luxembourgcitizenship/
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Post by Rana on Jan 29, 2016 7:38:33 GMT -5
Thanks. I followed your advice and tried both of my ancestors' place of birth. (I actually have two, but was working only on one's documents.) This time, I got one immediate response and for the other, the one I tried before, I once again have heard nothing back. I don't know what to do.
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Post by twoj on Jan 29, 2016 10:09:45 GMT -5
I tried several attempts to get certs out of the national archive that I never received replies from, the ones I did get certs from took about 7-10 days to receive if I did get something. So I would say if you haven't received something within 2 weeks then consider your request lost in the bureaucracy. I sent some request 4-5 times until I did receive some certs, granted I was sending them during the July-August period which is when everyone in Europe goes on vacation so things almost stop in the government. I would suggest you resend the requests by email, if you speak French call them and ask for the person responsible for obtaining death certificate. Don't feel bad about resending the request - I sent my emails with delivery and read requests where I never got replies so likely my emails were never read. Just be persistent in asking for those certificates. Which area is the relative from?
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Post by helena on Jan 29, 2016 22:28:42 GMT -5
Also, you didn't mention if you wrote your requests in German or French. Some won't reply to requests written in English.
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Post by Rana on Jan 30, 2016 9:08:02 GMT -5
Thanks. My ancestor is from a town close to the German border, a little town that has been absorbed over the years by several others. Maybe that's part of the problem? I sent my first request in both French and English, my second is English alone.
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Post by luxlouise on Jan 30, 2016 16:14:12 GMT -5
I found it very easy to request certificates from the local 'hotel de ville' or cantons via email and in person. I also found it helpful to actually call first to explain what I was looking for and ask who within their office I should email additional details to about the request. Skype is great for making free/low cost international calls and very easy to use. However its important to be sure that you have the correct locations and understand which towns "communes" fall under which cantons. In at least one instance I found myself going to the smaller towns when I should have been going directly to the canton to request information. Here is a list that explains the administrative sub divisions that you might find helpful: fr.geneawiki.com/index.php/Les_116_communes_de_Luxembourg
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